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License Information

Nitro Casino Online > License Information
Last updated: 03/24/2026
Relevance verified: 05/10/2026

This page sets out the licensing details, regulatory framework, and compliance obligations applicable to Nitro Casino. The information provided below is intended to give players, regulators, and other interested parties a clear and accurate account of the legal basis on which Nitro Casino operates, the standards to which it is held, and the protections available to players.

1. Operator Information

Nitro Casino is operated by BP Group Ltd, a company incorporated under the laws of Malta. BP Group Ltd is a subsidiary of PressEnter Group and carries full responsibility for the operation of the Nitro Casino platform, including the management of player accounts, game provision, payment processing, and the fulfilment of all regulatory obligations arising from the applicable licence.

Correspondence addressed to the operator may be directed to the contact details provided in the Contact Us section of this website.

2. Licence Details

BP Group Ltd holds a Business-to-Consumer (B2C) Gaming Service Licence issued by the Malta Gaming Authority (MGA), one of the most rigorous and widely recognised gambling regulatory bodies in the world.

The relevant licence details are as follows:

  • Licence Number: MGA/B2C/203/2011
  • Licence Type: B2C Gaming Service Licence (Remote)
  • Issuing Authority: Malta Gaming Authority
  • Country of Regulation: Malta (European Union)
  • Original Issue Date: 1 August 2018

The Malta Gaming Authority regulates and supervises all gaming activities conducted under this licence. Players may verify the validity of this licence at any time by consulting the MGA’s official public licence register at https://www.mga.org.mt.

3. Territorial Scope and Eligibility

Nitro Casino accepts players from a number of permitted jurisdictions, including Canada, subject to applicable local law. The operator does not accept registrations from residents of jurisdictions where online gambling is prohibited by law, nor from individuals who are not otherwise legally permitted to participate in online gambling activities under the laws of their place of residence.

Age Restriction: 18+

Access to all real-money gambling services offered by Nitro Casino is strictly restricted to individuals who are 18 years of age or older. This requirement is absolute and applies regardless of the legal age threshold that may exist in any individual province or territory. The operator conducts age verification as part of the account registration process and may request documentary evidence of age at any time. Any account found to belong to an individual under the age of 18 will be suspended immediately, all associated funds will be withheld pending investigation, and the matter will be reported to the relevant regulatory authority in accordance with the operator’s legal obligations.

4. Anti-Money Laundering (AML) and Know Your Customer (KYC) Policy

BP Group Ltd is subject to the anti-money laundering and counter-terrorism financing obligations established under Maltese law, including the Prevention of Money Laundering Act (Chapter 373 of the Laws of Malta) and the applicable implementing regulations, as well as the requirements of the MGA’s Player Protection Directive and AML/CFT Implementing Procedures.

In fulfilment of these obligations, the operator maintains a formal AML/KYC programme that includes the following measures:

Customer Due Diligence (CDD): All players are required to undergo identity verification prior to making a withdrawal and may be subject to verification at the point of registration or at any subsequent stage of the customer relationship. Standard CDD requires the submission of a valid government-issued photographic identity document and evidence of residential address.

Enhanced Due Diligence (EDD): Where a customer presents a higher risk profile, including but not limited to circumstances involving large transaction volumes, politically exposed person (PEP) status, or unusual account activity, the operator applies enhanced due diligence measures. This may include the verification of the source of funds and source of wealth.

Transaction Monitoring: The operator employs automated and manual systems to monitor player transactions on an ongoing basis. Transactions that display characteristics associated with money laundering, fraud, or other financial crime are flagged for review. The operator reserves the right to suspend account activity, delay payment processing, or report activity to the relevant authorities, including the Financial Intelligence Analysis Unit (FIAU) of Malta, where such action is required by law.

Record Keeping: The operator retains records of customer identification data and transaction history for a minimum period as prescribed under applicable law.

Players are required to cooperate fully with the operator’s verification and compliance procedures. Failure to provide required documentation within a reasonable time may result in restrictions being placed on the account, including the suspension of withdrawal rights.

5. Data Protection

BP Group Ltd processes personal data in accordance with Regulation (EU) 2016/679 (the General Data Protection Regulation, or GDPR) and all applicable implementing legislation in Malta. The processing of personal data is lawful, fair, and transparent, and is limited to the purposes for which the data was collected, including account administration, verification, fraud prevention, regulatory compliance, and the provision of customer support.

Players have the right to access the personal data held about them, to request its rectification or erasure where applicable, to object to processing, and to lodge a complaint with the relevant supervisory authority. In Malta, the supervisory authority is the Information and Data Protection Commissioner (IDPC).

All personal and financial data transmitted through the Nitro Casino platform is protected using industry-standard Secure Sockets Layer (SSL) encryption technology. The operator does not sell, transfer, or otherwise disclose personal data to third parties except where required by law or where necessary for the legitimate operation of the services, as further described in the Privacy Policy available on this website.

6. Game Fairness and Technical Standards

All games offered on the Nitro Casino platform are supplied by licensed software providers whose Random Number Generators (RNG) and game logic have been tested and certified by independent accredited testing laboratories. These laboratories verify that game outcomes are random, that published Return to Player (RTP) percentages accurately reflect the statistical performance of each game, and that the software operates in accordance with the applicable technical standards.

The operator does not alter or interfere with the certified game mechanics. Players may request information about the RTP of specific games through the customer support team.

7. Responsible Gambling

BP Group Ltd is committed to the promotion of responsible gambling and the prevention of gambling-related harm. The operator provides a range of tools to support players in managing their gambling activity, including:

  • Deposit Limits: Players may set daily, weekly, or monthly limits on the amount they deposit into their account. Once set, a reduction in a deposit limit takes effect immediately. An increase in a deposit limit is subject to a cooling-off period.
  • Wagering and Loss Limits: Players may set limits on the amount wagered or lost over a defined period.
  • Session Time Limits: Players may restrict the duration of individual play sessions.
  • Reality Check Notifications: The platform provides periodic reminders of time spent and funds used during an active session.
  • Cool-Off Periods: Players may impose a temporary suspension of their account for a defined period ranging from 24 hours to several weeks.
  • Self-Exclusion: Players who wish to take a more significant break from gambling may request self-exclusion for a minimum period. During self-exclusion, no marketing communications will be sent and the player will be unable to access the platform. Requests for self-exclusion are processed promptly and may not be reversed before the agreed period expires.
  • Account Closure: Players may request permanent closure of their account at any time by contacting customer support.

Players who believe they may have a gambling problem are encouraged to seek assistance from an independent support organisation. The following resources are available to players in Canada at no cost:

8. Dispute Resolution

The operator is committed to resolving any complaints or disputes arising in connection with the use of Nitro Casino in a fair, transparent, and timely manner.

Internal Complaints Procedure: Players who wish to raise a complaint should contact the customer support team in the first instance, providing a clear description of the matter and any relevant supporting information. The support team will acknowledge receipt of the complaint and provide a substantive response within a reasonable timeframe.

Escalation: Where a player is dissatisfied with the outcome of the internal complaints process, the matter may be escalated to senior management for further review.

External Dispute Resolution: Where a dispute cannot be resolved through the internal complaints process, players have the right to refer the matter to an approved Alternative Dispute Resolution (ADR) body recognised by the Malta Gaming Authority. The MGA also operates a Player Support function that players may contact for guidance on unresolved complaints. Further information is available at https://www.mga.org.mt/support/online-gaming-support.

Nothing in this disputes procedure affects a player’s statutory rights under applicable law.

9. Regulatory Oversight

BP Group Ltd operates under the continuous supervision of the Malta Gaming Authority. The MGA is empowered to conduct audits, require the production of records, impose conditions on licences, and take enforcement action where a licence holder fails to comply with applicable regulatory requirements. The operator is required to report specified events and data to the MGA at regular intervals and to cooperate fully with any regulatory inquiry or investigation.

This page is reviewed and updated periodically to ensure accuracy. In the event of any discrepancy between the information on this page and the terms of the applicable licence or the requirements of the Malta Gaming Authority, the terms of the licence and regulatory requirements shall prevail.

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